Legal warning

This website www.saviabruta.com is the property of SAVIA BRUTA SL provided with CIF number B-86975182, established for an indefinite time on March 15, 2014 by public deed registered in the Madrid Mercantile Register at volume 32,300, folio 66 , section 8, sheet M-581392, 1st inscription.

TERMS AND CONDITIONS

1. Previous information of the contractual process

This website www.saviabruta.com is owned by SAVIA BRUTA SL with CIF B-86975182 provided with CIF number B-86975182, with registered office at Travesía del Reloj 4, Madrid 28013, established for an indefinite time on May 6, 2014 through public deed registered in the Madrid Mercantile Registry at volume 32,300, folio 66, section 8, sheet M-581392, 1st entry.

The General Contracting Conditions regulate the distance sales relationship between SAVIA BRUTA SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996, of January 15, on Retail Trade Management, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

SAVIA BRUTA SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its pages, by any legally admissible form and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, SAVIA BRUTA SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The purpose of the website is to offer and advertise the sale of all kinds of flowers, plants and objects of decoration and teaching of floral design.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing and contracting through SAVIA BRUTA SL websites.

To purchase our products, you can go to the corresponding section of our online store.

After the purchase process, the client will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of order completion, please contact SAVIA BRUTA SL on the customer service phone number or by email taller@saviabruta.com.

The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.

2. Offer and validity

In the case of a product on offer, it will always be indicated along with its essential characteristics, the offer price and its validity.

In compliance with current regulations SAVIA BRUTA SL offers information on all items for sale, their characteristics and prices. However, SAVIA BRUTA SL reserves the right to withdraw, replace or change the products offered through its website, simply by changing its content. In this way, the products offered at any time through the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

3. Essential characteristics of the products

The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the characteristics it is identified.

4. Guarantees

All the products offered on the website have the commercial guarantee of its supplier. SAVIA BRUTA SL has an after-sales service, while the warranty is in force, the customer may execute it by contacting the establishment of SAVIA BRUTA SL, the after-sales service, by email at taller@saviabruta.com or at the points established by the provider itself . In case of doubt, you can contact the customer service telephone number or via the email taller@saviabruta.com.

5. Prices

All products indicate the sale price in Euros and include Value Added Tax (VAT). If any other tax were applicable, this would be indicated.

6. Shipping costs

All the products offered on the website have the commercial guarantee of its supplier. SAVIA BRUTA SL has an after-sales service, while the warranty is in force, the customer may execute it by contacting the establishment of SAVIA BRUTA SL, the after-sales service, by email at taller@saviabruta.com or at the points established by the provider itself . In case of doubt, you can contact the customer service telephone number or via the email taller@saviabruta.com.

7. Shipping costs

SAVIA BRUTA SL only makes shipments in Madrid Community.

8. Delivery of the order

Once the Shipping Confirmation has been sent, the Product will be delivered to the address indicated by the user when placing the Order within the period indicated by the user.

SAVIA BRUTA SL does not assume any responsibility when the delivery of the Product does not take place as a result of the data provided by the User being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company, assigned to such effect, as it is the absence of the User or the retention of the Product in Customs.

Delivery times are approximate, although SAVIA BRUTA SL tries to adjust to them.

9. Payment methods and order execution

The customer may pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:

VISA, VISA or MASTERCARD credit or debit card

• All operations involving the transmission of personal or bank data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.
• Likewise, the data on your credit card are entered directly into Stripe (payment gateway) and are not entered or registered on any SAVIA BRUTA SL server.
• When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction. This form of payment is valid only on the web.
• When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, its holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and reimbursement entries in the supplier and owner accounts will be made as soon as possible.
• However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly demanded the cancellation of the corresponding charge, it will remain liable to SAVIA BRUTA SL to compensate for the damages and losses caused as a consequence of said cancellation.

10. Right of withdrawal, returns and claims

As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

If you have had any problem with your order we want to be the first to know. It happens very rarely, but if it is, contact us and SAVIA BRUTA SL undertakes to assume the responsibility of returning the product to a new one in accordance with conditions accepted at the time of sale. If the client wishes to file a claim, they can do so through the email taller@saviabruta.com.

In some shipments, some flower of the order may be available due to quality or availability problems. In these cases, SAVIA BRUTA SL reserves the right to replace this flower with one of the same value or higher. We cannot replace or refund money in these cases, and we appreciate your understanding.

11. Jurisdiction

Likewise, SAVIA BRUTA SL reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. SAVIA BRUTA SL is domiciled at Travesía del Reloj 4, Madrid, Spain.